Struggling with GMX email not working on Mac? Follow this troubleshooting guide to fix common issues, from email settings to server problems, and get your GMX email working again on your Mac.
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Are you experiencing issues with GMX email not working on Mac? You're not alone. Many users report problems with sending or receiving emails, syncing their inbox, or connecting GMX to Apple Mail. Fortunately, there are simple troubleshooting steps you can follow to resolve these issues.
In this article, we’ll cover the common reasons for GMX email not working on Mac, and how you can fix them quickly and easily.
If your GMX email is not working on Mac, the issue could be related to one or more of the following:
Incorrect email account settings in Apple Mail
Outdated macOS or Mail app
Internet connectivity issues
GMX server downtime
Antivirus or firewall blocking the connection
Incorrect IMAP/SMTP settings
Follow these steps to resolve gmx email not working on mac:
1. Check Your Internet Connection
Make sure your Mac is connected to the internet. A weak or unstable connection can cause issues with syncing your GMX account.
2. Verify Your GMX Account Settings in Apple Mail
If your GMX email is not working on Mac, start by reviewing your account setup in the Mail app:
Open Mail > Preferences > Accounts
Select your GMX email account
Check the Incoming Mail Server (IMAP) and Outgoing Mail Server (SMTP) settings
Correct GMX settings:
IMAP server: imap.gmx.com
Port: 993
SSL: Enabled
SMTP server: mail.gmx.com
Port: 587
SSL/TLS: Enabled
Authentication: Required (use your GMX credentials)
3. Update macOS and Mail App
Sometimes, bugs in outdated software can cause issues like gmx email not working on mac. Go to System Settings > Software Update and install any available updates for your Mac.
4. Remove and Re-add GMX Account
If verifying settings doesn't help, try removing the GMX account and adding it again:
Go to System Settings > Internet Accounts
Select your GMX account and click Remove Account
Re-add your GMX account using the correct login and server settings
5. Disable Antivirus or Firewall Temporarily
In some cases, third-party antivirus software or a firewall can interfere with email connections. Temporarily disable them to check if they're causing the GMX email not working on Mac problem. Don’t forget to re-enable protection afterward.
6. Check GMX Server Status
Occasionally, GMX may experience temporary service outages. Visit websites like Downdetector or the GMX Support page to check if their servers are down.
Make sure you are using the latest GMX email password, especially if you've changed it recently.
Use the GMX webmail interface at to verify your account is working online.
If you've tried all of the above and still find your GMX email not working on Mac, it may be time to contact GMX customer support through their help page. Include detailed information about your issue, your macOS version, and the Mail app settings you’re using.
Experiencing GMX email not working on Mac can be frustrating, but most issues are easy to fix with the right troubleshooting steps. By checking your settings, updating software, and ensuring server connectivity, you can quickly restore full functionality to your GMX email on macOS.